PRIVACY

 

Régie Solutions Sagl  is committed to the protection of the personal data entrusted to it. Therefore, their management and security are guaranteed with the utmost attention, in accordance with the requirements of the privacy legislation (eg EU Regulation 2016/679).

This information illustrates who we are, for what purposes we could use your data, how we manage them, to whom they could be communicated (for example user companies, public bodies, etc.), where they could be transferred and what your rights are.

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Who will process my data?

As Data Controllers, by Régie Solutions Sagl based in Via Sorengo, 46 - 6900 Lugano (CH), it has appointed its personal data protection officer who can be contacted at the address of the data controller or through the section "Contact us" on the site  www.regiesolutions.ch/servizi .

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Why do you need my data?

Régie Solutions Sagl will use your data exclusively for the purposes related to the management of the contractual / training relationship as well as to the provision of Services.

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1. Newsletter and Marketing.

With your specific consent, your common personal data will be processed for: inviting you to free training events, sending advertising / information / promotional material and updates on initiatives, promotions and offers by Régie Solutions Sagl , and / or third-party companies who operate in collaboration with Régie Solutions Sagl , also in relation to programs and promotions, including online, aimed at rewarding or retaining our customers; sending communications relating to social, cultural and solidarity initiatives; updating on training initiatives; your data may be processed to carry out market research, economic and statistical analyzes.

It is possible that your personal data will be used to carry out surveys regarding the satisfaction of our customers and that you may be contacted (by telephone, email or other means) with the aim of knowing your opinion on the service provided by Régie Solutions Sagl.

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2. Contact form / Information requests.

With your specific consent, your common personal data will be processed for the management of the request sent by you.

The mandatory data to be provided are highlighted with an asterisk (*).

It is possible that your personal data will be used to carry out surveys regarding the satisfaction of our customers and that you may be contacted (by telephone, email or other means) with the aim of knowing your opinion on the service provided by Régie Solutions Sagl .  Régie Solutions Sagl will process the processing on the basis of your consent.

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The purposes of points 1 and 2 do not derive from a legal obligation and the granting of the relative consents is optional.  In order to use the services offered in points 1 and 2, however, your consent to the processing of data is required.  Any partial or total failure to provide the data will result in the partial or total impossibility of achieving the aforementioned purposes.  The extent and adequacy of the data provided will be assessed from time to time, in order to determine the resulting decisions and avoid the processing of data in excess of the purposes pursued.  We will not use your personal data for purposes other than those described in this statement, except by informing you in advance and, where necessary, obtaining your consent.

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Will you process Particular Data?

No particular data (formerly sensitive data) are requested on the website www.regiesolutions.ch. We invite you not to enter these types of data unless strictly necessary.

In the event that you have decided to communicate particular data to us, Régie Solutions Sagl will have to process and collect data for which the law requires your consent. In some cases, such data may be strictly necessary for the purpose of providing the service or managing the request sent by you. In such cases we inform you that they will be processed exclusively for the purposes related to your request.

How will you use my data?

Régie Solutions Sagl aims to protect the personal data entrusted to it, basing their treatment on principles of correctness, lawfulness and transparency. We therefore inform you that your personal data will be processed, through the use of tools and procedures suitable for guaranteeing maximum security and confidentiality, with the aid of paper and digital media, IT and telematic means. The communications referred to in point 1) may take place in traditional (eg, paper mail, telephone calls with operator), automated and similar methods (eg: fax, e-mail, sms, mms).

However, you are given the right to exercise the right to object which, in the absence of your indication to the contrary, will refer to both traditional and automated communications.

Will you share my information with other parties?

We inform you that your data may be disclosed to third parties (including client companies, professionals, sector bilateral bodies pursuant to Article 24, paragraph 2, letter h), public bodies, auditing or supervisory bodies), to fulfill obligations deriving from the law, regulations, community regulations or for aspects concerning the management and execution of the contractual relationship.

The data will also be processed by resources inside the company offices, adequately trained, who operate as personnel authorized to process the data.

Your personal data are not subject to disclosure.

 

What are my rights?

At any time, you will have the right to ask:

• access to your personal data;

• their correction in case of inaccuracy of the same;

• cancellation;

• the limitation of their treatment.

 

You will also have:

• the right to object to their treatment:

  1. if processed for the pursuit of a legitimate interest of Régie Solutions Sagl ;

  2. if processed for direct marketing purposes;

• the right to their portability, i.e. to receive the personal data you provide in a structured format, commonly used and readable by an automatic device.
  We will take care of your request with the utmost commitment to ensure the effective exercise of your rights. Finally, you will have the right to lodge a complaint with the national supervisory authority (Privacy Guarantor).

 

Can I withdraw my consent after having given it?

Yes, you can withdraw your consent at any time without this being able, however:

• prejudice the lawfulness of the processing based on the consent given before the revocation;

• prejudice further processing of the same data based on other legal bases (for example, contractual obligations or legal obligations to which Régie Solutions Sagl is subject).​

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To view the complete text of the rights of the interested parties, you can directly read the art. from 15 to 22 of EU Reg. 2016/679 at the following link:

https://eur-lex.europa.eu/legal-content/IT/TXT/PDF/?uri=CELEX:32016R0679&from=IT

For more information on this information or on any privacy issue, or if you wish to exercise your rights or withdraw your consent, you can contact the references indicated in the section "Who will process my data".